Malaysia E-Gate | Malaysia AutoGate | Malaysia E-Gate Registration

The Malaysia E-Gate system, or Malaysia AutoGate, has evolved to enhance the efficiency of immigration procedures, particularly for travelers entering Johor Bahru (JB) from Singapore. Launched as part of Malaysia’s efforts to modernize its immigration processes, MDAC is mandatory.

The E-Gate system in Malaysia has its roots in the early 2000s, when the country began efforts to modernize its immigration and customs processes. Recognizing the need for more efficient border control methods.

What is the e-Gate System?

The Malaysia e-Gate system is an automated immigration clearance facility that uses electronic gates to streamline the entry process for travelers. It significantly reduces processing times at immigration checkpoints by replacing manual inspection with automated procedures.

Eligibility for Malaysia E-Gate

Eligibility to use the Malaysia e-Gate system typically includes:

  • Travelers from specific countries approved by Malaysian authorities.
  • Individuals who have completed a one-time registration process, including verification at a manual immigration counter during their initial entry into Malaysia.

Countries Eligible for E-Gate Access:

As of June 1, 2024, Malaysia has expanded e-gate access to travelers from 63 countries listed below:

  • Australia
  • Bahrain
  • Brunei
  • Canada
  • China
  • European Union (all 27 member states)
  • Hong Kong
  • Japan
  • Jordan
  • Kuwait
  • New Zealand
  • Oman
  • Qatar
  • Saudi Arabia
  • Singapore
  • South Korea
  • Taiwan
  • United Arab Emirates
  • United Kingdom
  • United States

Requirements for Travelers:

  • A passport valid for at least three months from the date of travel.
  • Minimum height requirement of 120 cm.

Age Restriction:

Typically, E-Gates are suitable for travelers aged 16 years and above.

Childerns Criteria

  • In some cases, children aged 10 to 15 may use E-Gates, but only when accompanied by at least two adults.
  • Those below 120 cm must use manual lanes and be accompanied by an adult.
  • Children below the required height or those who do not meet the age criteria are required to use manual immigration lanes.
  • They must be accompanied by an adult during the process

Registration Process for Malaysia E-Gate

To access E-Gate, travelers should complete a one-time registration:

  1. Fill out and submit the Malaysia Digital Arrival Card (MDAC) form via the official website at least three days before travel, then proceed further steps to apply for egate facility.
  2. To enroll, present a valid e-passport, complete an electronic form, and have your photo and fingerprints for e-gate registration.
  3. If you change your passport or get an Alien Resident Card (ARC), re-enrollment is required.
  4. Upon arrival in JB “Johor Bahru,” proceed to the manual immigration counter.
  5. Present your passport for verification and receive a stamp.
  6. To deactivate the service, apply in person at an enrollment center, free of charge.

Note: After completing this process, travelers can use E-Gate for future entries without submitting arrival cards. Notably, as of January 1, 2024, Singaporeans are exempt from the MDAC requirement.

Manual Application for Malaysia E-Gate Service (Through Walk )

You can apply for the E-Gate service by visiting an enrollment center in person. At the office, you will need to:

  • Submit your application: Provide the required documents, such as your valid passport.
  • Enroll your fingerprints: Have your fingerprints taken by the immigration officers.
  • Complete the registration: You may need to fill out an application form, which can be done at the center.

Addresses of E-Gate Enrollment Centers in Malaysia

Here are the addresses of key enrollment centers where you can register for the E-Gate service:

  • Malaysian Immigration Department Headquarters
    No. 15, Level 1-7, Block 2G4 (Tower & Podium), Persiaran Perdana, Precinct 2, 62550 Federal Territory of Putrajaya.
  • Kuala Lumpur International Airport (KLIA) Terminals 1 and 2
    E-Gate registration counters are located near the immigration clearance areas.
  • Sultan Iskandar Building (Johor Bahru Checkpoint)
    E-Gate facilities are available for travelers between Malaysia and Singapore.
  • NIA Service Centers
    Located at various locations across Malaysia. Refer to your nearest service center for specific details.

Malaysia E-gate Registration Fee

Registration for Malaysia’s e-Gate system is completely free of charge. Eligible travelers can enroll without any fees at designated enrollment centers located at airports, ports, and NIA service centers or through the online method.

Using Malaysia E-Gate Step-by-Step Guide

Once registered, follow these steps to use E-Gate:

  • Locate the designated E-Gate lanes in the customs hall.
  • Open your passport to the identity page.
  • Place the passport on the machine reader.
  • Face the camera for identification.
  • Follow the on-screen instructions.
  • Retrieve your passport when the gates open, That’s it.

E-Gate Availability at JB Checkpoints

You can use the E-Gate system at the following Johor Bahru (JB) checkpoints:

1. Bangunan Sultan Iskandar (JB CIQ)

  • Located at the main JB checkpoint, this facility offers E-Gate access for faster immigration clearance.

2. JB Sentral Building

  • Another key location in JB, where E-Gates are available for efficient processing.

3. Sultan Abu Bakar (JB Second Link CIQ)

E-Gates are also available at the JB Second Link checkpoint for quicker border crossings.

Note: The E-Gate system is not available at the Woodlands Train Checkpoint.

Important Points for First-Time Malaysia E-Gate Users

1. Fingerprint Enrollment:

First-time users will need to enroll their fingerprints at the manual counter during passport verification.

2. Free Registration:

Registering for MACS 2.0/E-Gate is completely free of charge.

3. Check E-Gate Eligibility:

You must check the eligibility criteria mention above to be safe from any issue.

4. Passport Renewal:

If you renew your passport, you may lose access to the E-Gate and will need to re-register for the service.

FAQs About Malaysia E-gate

1. What is the e-Gate system in Malaysia?

The e-Gate system is an automated immigration clearance facility in Malaysia that allows eligible travelers to expedite their entry and exit processes through electronic gates, reducing wait times at immigration checkpoints.

2. Who is eligible to use Malaysia’s e-Gate system?

Eligibility for Malaysia’s e-Gate system has been expanded to include travelers from 63 countries and regions as of June 1, 2024. This includes citizens from ASEAN countries, the United States, the United Kingdom, Australia, and many others. Travelers must hold biometric passports with at least six months’ validity.

3. How can I register to use the e-Gate system in Malaysia?

To register for the e-Gate system, travelers can enroll at designated counters located near the immigration areas in major entry points, such as Kuala Lumpur International Airport (KLIA) Terminals 1 and 2. The registration process involves submitting your passport and biometric data, such as fingerprints. Once registered, you can use the e-Gate for subsequent entries and exits.

4. Is there a fee to use Malaysia’s e-Gate system?

No, there is no fee to use Malaysia’s e-Gate system. Registration and usage of the e-Gate facilities are provided free of charge to eligible travelers.

Conclusion

Malaysia’s e-Gate system is a game-changer for hassle-free immigration clearance, offering speed, convenience, and efficiency for eligible travelers. With its automated technology, the system reduces wait times, making border crossings seamless and stress-free. Registration is quick, free of charge, and available at multiple convenient locations across Malaysia, including airports and ports. Whether you’re a frequent traveler or visiting Malaysia for the first time, the e-Gate system ensures a smoother journey. Take advantage of this innovative service to enhance your travel experience in Malaysia.