Immigration Malaysia Online Appointment | How to Book | Complete Guide

Immigration Malaysia online appointment device simplifies scheduling for services like visa applications, passport renewals, and endorsements. This STO system enables minimum time consumption and ensures a extra organized process for people travelling immigration workplaces.
What is the Online Appointment System (STO)?
The online Appointment machine (STO) is a device provided via Malaysia’s Immigration department to help individuals e-book appointments for a ramification of offerings, which includes passport packages and renewals. It allows reduced waiting instances at immigration offices and guarantees a smoother, greater prepared experience.
Eligibility Criteria For Malaysia Immigration
Passport Application
- Eligibility: tourists, workers, students, Dependents, everlasting residents .
- Age: Minors (underneath 18) need guardians/parent consent, adults (18+) observe independently.
- Documents: MyKad (for citizens or nationals) or birth certificate (for minors), previous passport for renewal.
Visa Applications
- Eligibility: Valid passport (minimum 6 months), purpose of visit like (tourism, business, etc.).
- Documents: Financial proof, purpose of visit, and correct visa type.
Employment Pass (Work Visa)
- Eligibility: Valid job offer from a company in Malaysia.
- Documents: Qualifications and work permit approved by the Ministry of Human Resources.
Dependent Visa
- Eligibility: Dependent of foreign worker with valid employment pass or student visa.
- Documents: Proof of relationship (marriage/birth certificate).
Permanent Residency (PR)
- Eligibility: Long-term resident (usually 5-10 years), good conduct, economic contributions.
- Documents: Employment or business activity in Malaysia, clean immigration record.
Student Visa
- Eligibility: Accepted into a recognized institution in Malaysia.
- Documents: Offer letter, financial proof, and health check (if required).
General Criteria
- Health Requirements: Some visa types may require a medical examination.
- Application Fees: Fees vary based on the type of application and nationality.

Documentation Requirements
Malaysia Digital Arrival Card
Malaysia virtual Arrival Card (MDAC): All tourists, except positive exempted organizations, have to submit the Malaysia Digital Arrival Card “MDAC” on-line inside 3 days before arrival in Malaysia.
Passport application
- Malaysian identity Card (MyKad): For Malaysian citizens.
- beginning certificates: For minors applying for a passport.
- antique Passport: For renewals.
- Passport-Sized pics: latest and meeting certain requirements.
Visa Application
- Legitimate Passport: With as a minimum six months’ validity.
- Visa utility form: completed and signed.
- Passport-Sized pix: current and assembly special requirements.
- Economic evidence: financial institution statements or sponsorship letters.
- Travel Itinerary: Flight bookings and accommodation info.
Employment Visa
- Valid Passport: With at least six months’ validity.
- Employment contract: From a Malaysian agency.
- Instructional and expert certificates: applicable to the process.
- Medical exam file: If required.
Dependent Visa
- Legitimate Passport: With at least six months’ validity.
- Evidence of relationship: Marriage or beginning certificate.
- Sponsor’s Employment bypass: For the primary visa holder.
Permanent Residency
- Valid Passport: With as a minimum six months’ validity.
- Employment records: evidence of employment in Malaysia.
- Tax statistics: evidence of tax bills.
- Medical examination report: If required.
Scholar Visa
- Valid Passport: With as a minimum six months’ validity.
- Provide Letter: From a recognized Malaysian academic institution.
- Economic evidence: financial institution statements or sponsorship letters.
- Clinical exam record: If required.
How to book an Immigration Appointment online
Here is a simple step-by using-step guide to booking your immigration appointment:
1. Visit the STO Portal : Begin via traveling the respectable STO internet site. that is where you may be able to get entry to the appointment scheduling machine.
2. Submit Malaysia Digital Arrival Card : To submit the MDAC Form, go to the reliable Malaysian Immigration website, fill in your tour and personal info, and publish it online within 3 days earlier than arrival. A confirmation electronic mail may be sent, which have to be offered at Malaysia Immigration.
3. Select Your service : From the alternatives available, pick the carrier you require. whether or not you want to resume your passport or practice for a new one, choose the ideal provider.
4. Pick out a Date and Time : Once you’ve decided on the carrier, pick out a date and time that works nice for you. The machine will show you to be had slots, so you can select the maximum handy alternative.
5. Input Your information : After deciding on a date and time, you’ll want to fill on your private details, which includes your identification variety and speak to data.
6. Confirm Your Appointment : Double-test all of the information you’ve entered, and if the whole lot is correct, affirm your appointment. you may be requested to review all the details earlier than finalizing.
7. Get Your confirmation : Once your appointment is confirmed, you will receive a confirmation e mail. be sure to hold this e mail safe, as it consists of all of the statistics you’ll want in your appointment.
Things to Keep in Mind
Availability of Slots: Appointments are commonly taken on a first-come, first-served basis. It’s first-class to ebook your appointment as early as possible to keep away from missing out on desired time slots.
Required documents: Make sure you’ve got all of the vital documents on your appointment. For passport applications, this typically includes your current passport and identity card.
Arrive Early: Arriving at the least half-hour before your scheduled appointment is a superb concept. This offers you time to complete any office work and undergo preliminary checks.
Cancel or Reschedule: If you may not make your appointment or want to exchange the time, you may do so through the STO portal. In a few cases, you would possibly want to contact the immigration workplace directly to make modifications.
Important Updates
As of may additionally 2022, Malaysia has stopped the usage of the web Appointment system (STO) for passport-associated services. alternatively, individuals can now visit the immigration workplaces immediately to apply for or renew their passports. to deal with the increase in stroll-in candidates, immigration counters have extended their operating hours.
FAQs About Malaysia Immigration Online Appointment
1. Do I need to make appointment for immigration in Malaysia?
To keep social distancing and save you overcrowding at Immigration workplaces and MYXpats Centres, corporations and residence bypass-talent (RP-T) holders should time table a MyHelp on-line Appointment. this is important before submitting passports, making payments, or completing endorsement strategies on the Expatriate offerings.
2. How to make an appointment for passport renewal in Malaysia?
The Immigration department of Malaysia (JIM) has shared an update that Malaysians seeking to renew their passports may additionally do so on line in six steps.
- Go to the MyOnline Passport portal.
- Entire the application facts.
- Upload a photo.
- Online fee
- Go to the web appointment machine (STO) portal.
- Passport collection.
3. Can i visit any immigration workplace?
You could commonly visit any immigration workplace in Thailand to apply for a re-entry allow without having an appointment. however, be conscious that certain workplaces may also have precise recommendations, inclusive of requiring you to have formerly obtained your visa extension, TM30, or completed 90-day reporting at that place.
Conclusion
Malaysia’s immigration system has turn out to be more green with gear like the Malaysia digital Arrival Card (MDAC) and the formerly used on line appointment gadget (STO). even as STO for passport offerings became discontinued in might also 2022, candidates can now visit immigration workplaces at once, with prolonged hours to handle elevated demand. For other services, online scheduling allows streamline tactics, making sure a smoother and faster revel in.